HERINGER, R. R.. Toward a New Concept of Student Support: Lessons from the Recent Experience in Brazil?s Federal Universities. In: Robert T. Teranishi; Loni Bordoloi Pazich; Marcelo Knobel; Walter R. Allen. (Org.). Mitigating Inequality: Higher Education Research, Policy, and Practice in an Era of Massification and Stratification. 1ed.Bingley, UK: Emerald Group Publishing Limited, 2015, v. 11, p. 191-207.
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